COVID-19 has stalled most of the world, placing even the richest countries to a halt. We at Milan Pets want to reassure you of our unwavering dedication to providing you and your pet the best quality products coupled with our unparalleled customer support.
Our entire team is working hard to provide you with better logistical support during these times. We have made sure that we shorten our response time to less than three hours after receiving your email and we have also relaxed our cancellation and refund policies.
We know that having to wait 1-2 more days for your purchase should not be the "new normal". We are working around the clock and we plan to tap into all our resources to bring you better service. As we tread these unchartered waters, we ask for your patience and understanding.
We will get through this together, Milano.